This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website/booking system, then you can be assured that it will only be used in accordance with this privacy statement.
Any personal data you provide to us and from which you can be identified is stored securely and confidentially and is processed in accordance with applicable legislation and this privacy policy, which sets out what personal data we collect about you when you interact with us and how we use your data.
We take appropriate technical and organizational measures to protect against unauthorized or unlawful processing of your personal data, including encrypting your information to applicable industry standards.
When you have created a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
What we collect
We collect the following information:
1. Customer Name and Address, Email Address, Phone Number.
2. Order recipient contact information including phone number.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
1. Internal record keeping.
2. We may use the information to improve our products and services.
3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
4. From time to time, we may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
What we do not collect
Payment card details
Sharing your data with third parties
We do not transfer your information to anyone for marketing purposes without your consent. However, it may be necessary for us to share your personal information with third parties in the following circumstances:
1. In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, website development, post and email marketing service providers.
2. We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.
International Data Transfers
To deliver products and services to you sometimes it is necessary for us to share your personal information outside of the European Economic Area. These transfers are subject to special rules under data protection laws. If this happens, we will ensure that the transfer will be compliant with data protection law and your personal information will be kept secure.
How long we will keep your information
We will retain your personal information no longer than is necessary for the purpose we obtained it. Information that is no longer needed will be securely deleted.
Your Rights
Right of access. You have the right to obtain confirmation that your data is being processed and access to your personal data.
Data portability. You can require us to provide a copy of your information that we hold in a commonly used machine readable format.
Right to be forgotten. You can ask us to correct or remove information you think is inaccurate.
Right to complain. From 25 May 2018, if you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data if you withdraw your consent, it is no longer necessary for us to use your personal data, you object to the use of your personal data and we don't have a good reason to continue to use it, or we haven't handled your personal data in accordance with our obligations.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookie policy
Our websites use cookies, as almost all websites do, to help provide you with the best experience. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. They are not viruses and the data stored doesn’t have any personally identifiable information.
Our cookies help us:
· Save you having to log in every time you visit the site
· Remember your settings during and between visits
· Improve the speed/security of the site
· Continuously improve our website for you
We do not use cookies to:
· Collect any personally identifiable information (without your express permission)
· Collect any sensitive information (without your express permission)
· Pass personally identifiable data to third parties
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can, however doing so will likely mean that our site will not function as you would expect.
Visitor Statistics Cookies – Google Analytics
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytic programs also tell us how people reached this site (e.g. from a search engine) and whether they have been to our site before.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our (and a large proportion of the world's) websites as cookies are a standard part of most modern websites.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.